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We are the UK’s largest tour operator
Our 13 UK bases are within a 90-minute drive for 85% of the population - that’s 58 million people!
We have a solid track record of growth and a robust balance sheet to support our future expansion.
Why choose Jet2
92%
customer satisfaction for Jet2holidays
590+
routes to 75+ destinations for Summer 2025
58m
people live within a 90-minute drive of our 13 UK bases
21%
market share based on ATOL licences
£578m
group profit before tax and FX
£1.6bn
net assets - maintaining a strong balance sheet
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Consistently strong financial delivery
• FY25 Results:
– Revenue: £7.2bn (FY24: £6.3bn and 10 yr CAGR of 19%)
– PBTFX: £578m (FY24: £520m and 10 yr CAGR of 27%)
• Increased reach - London Luton and Bournemouth added in 2025
• Resilient balance sheet – Over £2bn net cash
• Strong cash generation – £1bn+ from operating activities
• Effective deployment of capital: average ROCE (2023 -25) = 17%
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The Market
• Large, resilient and structurally growing• Market share – 21% of ATOL licences, +16ppts since 2015
• Our marketable customer database stands at 10.6m, 9% CAGR since 2021
• Over 7.0m myJet2 members - enabling smarter targeting, increased retention and deeper brand affinity
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Size & scope of offer
• UK’s #1 tour operator – 590+ routes, 25 countries, 75+destinations and over 700 resorts
• Brands – Beach; Cities; Villas; Indulgent Escapes; Vibe
• Unrivalled product choice – 5,200+ hand-picked quality properties, 2* - 5*; self-catering to all-inclusive
• Durations – fully flexible
• Convenience – holiday choices for everyone!
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Fully Integrated Operating Model
• Frequency of flying as the UK's 3rd largest airline enables truly flexible duration holidays
• Help on hand – over 1,300 Jet2holidays customer helpers in resort
• Self handing supports strong on-time performance – with over 5,100 UK and overseas ground operations colleagues
• Retail Operations Centre allows for tailored in-flight retail
• Own engineering and training facilities underpin resilience and reliability
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Customer-led offering
• Nobody replicates our end-to-end VIP customer service:
- Industry leading NPS – mid 60s
- Flight cancellation rate – only 0.05%
- 92% satisfied or very satisfied customers
• Customer loyalty drives long term financial returns:
- 20% growth in bookings from existing direct customers in FY25
- 61% repeat booking rate for package holidays
• Dedicated colleagues – 84% feel proud to work for Jet2
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Sustainability
• A321neo investment – 20% fuel and carbon usage reduction per seat and 50% noise reduction
• 2035 carbon intensity reduction target of 35% vs 2019 baseline
• Carbon emissions reduced to 65.7g CO2e/RPK in 2025
• SAF secured for 2025 in line with UK and EU mandates
• First CDP submission in October 2024: B rated
• 1,200+ certified sustainable hotels
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Clear path to growth
• Committed firm aircraft order – 155 Airbus A321neo delivering to 2035
• Today's reach – capitalise on our 13 UK bases (4 since 2021); optimise our high customer retention
• Leverage technology – AI led machine learning to optimise real-time product pricing; state-of-the-art operational systems to drive efficiency
• Product and customer diversification – broaden our offering to optimise under-indexed demographics
• Personalisation – tech-led commercial information to drive advocacy and loyalty: myJet2