Focus on customer-driven scheduling
of flights on routes to popular leisure
destinations in the Mediterranean,
Canary Islands and European Leisure
Cities to optimise load factor, flight-only
ticket yield (excluding taxes) and average
package holiday price.
Full control of our aircraft seat supply.
Build and invest in relationships with
selected hoteliers, who align with our
Jet2 brand values.
Retain and expand our loyal customer
base, with our consistent “Customer First”
approach.
Ensure our colleagues are on hand at all
touchpoints throughout the customer journey
to ensure that each and every customer has a
memorable holiday experience.
Become “the leading brand in sustainable
air travel and package holidays”.
Recruit, develop and retain colleagues to
deliver our award winning customer service.
