Colleagues
• Colleagues’ wellbeing and motivation is key to achieving our award-winning Customer First service
• Secure and enjoyable place of work for over 17,900 Colleagues
• 84% of our Colleagues feel proud to work for Jet2
Customers
• Providing outstanding, attentive service, where customer interactions exceed expectations every step of the way
• Investment decisions focussed on how we can enrich our Customers’ holiday experiences
Suppliers
• Stable supplier base with trusted partners
• Suppliers supported through collaborative and constructive relationships
• Strategic hotelier relationships cultivated over more than 15 years
• Annual supplier conferences where we recognise service excellence
Shareholders
• Free cash generation for further profitable investment
• Strong balance sheet supports growth opportunities, whilst providing financial resilience
• Long term value creation
• Delivering on capital allocation framework
Communities and the Environment
• Employment opportunities in the local communities where we operate
• Responsible ESG policies and practices
• Growing and nurturing talent from within through wide-ranging apprenticeships
• Proudly supporting local and national charities
For more information on each of our stakeholder groups and how we engage with them, please see our Annual Report & Accounts.