Our values

Take Me There has been created and developed to ensure every Jet2.com and Jet2holidays customer enjoys a VIP experience. We are all Customers Helpers working as One Team to create memories our customers will want to talk to their friends and family about. After all, we want them to come back to us time and time again.

Create Memories

We're here to Create Memories for our customers, from ensuring a swift and safe journey, right down to the little details that mean so much. And, we make working here a memorable experience for each other too. We're proud to be friendly, approachable, open and honest.

Be Present

We're always aware of what's going on around us, both in and out of the workplace. Whether that's comforting a nervous customer, welcoming a new colleague on board or asking one of our customers if they need a hand. We're always present and every colleague is empowered to use their initiative to inspire others.

Work as One Team

We're working together to deliver that amazing journey to millions of customers. From customer facing roles on the ground and in the air, to all the behind the scenes activities that keep our customers happy and ensures our growth and success. We couldn't do it without our people. We are proud to be One Team.

Take Responsibility

We always think about what we do and how this impacts both our customers and colleagues. We empower our colleagues to take responsibility, and if there's a problem, we find a solution. If there's something we can do better, we do it.