Archive is the UK’s best airline says TripAdvisor users

Posted in Awards, Announcements

July 29, 2016 at 12:58, is the UK’s best airline, say the millions of users of the travel review website, TripAdvisor.

TripAdvisor recently launched a new airlines review service, which measures feedback from 350 million users, with flight reviews from 48 countries in 29 languages covering every major carrier worldwide. Based on these reviews, is the UK’s best airline and 10th best in the world. No other British airline makes the list.

The review service shows that scores particularly well for customer service, cleanliness, value for money, check-in, boarding, and its generous 22kg baggage allowance.

Steve Heapy, CEO of and Jet2holidays said, “There is no better tribute than the feedback of passengers, so for to be ranked as the best UK airline based on their reviews is an outstanding achievement and one we are very proud of.

“We strive to give passengers the very best experience possible and it goes to show that’s friendly low fares formula, supported by fantastic customer benefits such as our generous 22kg baggage allowance, friendly flight times, 0% credit fees, and comfortable seating really is working. It is also testament to the brilliant work that our employees do every single day.”

The top 16 airlines in the world all received an average rating of 4.5 stars, and were then ranked based on the highest percentage of five-star reviews. The best airlines are as follows:

  • 1. Emirates
  • 2. Singapore Airlines
  • 3. Air New Zealand
  • 4. Southwest
  • 5. Qatar Airways
  • 6. JetBlue
  • 7. Aeroflot
  • 8. JAL
  • 9. Azul
  • 10.
  • 11. ANA
  • 12. Garuda
  • 13. Aegean
  • 14. THAI Smile
  • 15. Avianca
  • 16. TAM
  • We are incredibly proud of this news and would like to thank everyone for their reviews.

    For further information on the UK’s best airline according to TripAdvisor users, just visit